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Our refund policy allows full refunds minus shipping for items bought from Restleisure.com within 14 days of delivery. Unfortunately, if 14 days have passed since your purchase, we CAN NOT offer you a full refund or exchange. To be eligible for a return, your item must be unused, with tags intact, and in the same condition that you received it. It must also be returned in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as candles, bath bombs, sprays, and food. We also cannot accept intimate apparel like underwear, sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items :
To complete your return, we require a receipt or proof of purchase.
Once your return is received and inspected, we will email you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment,
within a certain amount of days.
If you haven’t received a refund, first recheck your bank account.
Then contact your credit card company; it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at contact@temple-restleisure.com
Only regular priced items may be refunded. Sale items cannot be refunded.
We only replace items if they are defective or damaged.
If you need to exchange it for the same item, email us at contact@temple-restleisure.com and send it to 20807 Clay Center Drive, Katy, Texas 77449.
To return your product, you should mail your product to 20807 Clay Center Drive, Katy, Texas 77449.
You will be responsible for your shipping costs for returning your item. Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Consider using a trackable shipping service or purchasing shipping insurance if returning more expensive items.
We don’t guarantee that we will receive your returned item.
Contact us at contact@temple-restleisure.com for questions related to refunds and returns.
Or you can contact us via contact us.